Brown Dog Banjos has a strictly 'no nonsense' approach to doing business with you.
You will not find endless screeds of small print here;  I simply want to deal honestly and fairly to give good service and win your trust for repeat business.

I trade in accordance with best practice as laid down in such standards the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item, and The Consumer Protection from Unfair Trading Regulations 2008 (the small print's all there -  I'm sure you don't want me to copy it all here!)

Above all, if you are unhappy in any way with my goods or service, please phone or email me - I'm always willing to sort out problems or misunderstandings.